Account management
Struggling to retain and grow key accounts?
Unlock revenue potential with conversation intelligence Automate insights, track engagement, and strengthen relationships effortlessly
Trusted by top customer success teams
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Challenges in account management
Gaps in communication lead to missed revenue opportunities See how conversation intelligence helps you stay ahead of customer needs
Scattered customer insights
Key account details are lost across emails meetings and CRMs making it hard to track customer sentiment and needs
Lack of visibility into risks
Without structured insights at-risk accounts go unnoticed until it's too late impacting retention and expansion goals
Slow onboarding and adoption
Customer onboarding lacks efficiency delaying adoption and reducing the likelihood of long-term success
Unscalable account management
Managing multiple accounts manually leads to inefficiency reducing bandwidth for proactive customer engagement and strategy
Smarter account management
Turn conversations into actionable insights and proactively drive customer success with AI-powered automation
Real-time pipeline analytics
Automatically capture
Real-time pipeline analytics
AI-driven reminders and meeting recaps keep follow-ups timely and relevant
Real-time pipeline analytics
Spot early signs of disengagement with AI-powered insights
Real-time pipeline analytics
Analyze customer interactions to optimize onboarding
Real-time pipeline analytics
Sync key renewal insights directly into your CRM without lifting a finger
Real-time pipeline analytics
AI-powered analytics provide objective account health assessments
The results speak for themselves, so do our customers.
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Your questions, answered
Everything you need to know about AI-powered account management
Avoma improves account management by providing comprehensive visibility into all customer touchpoints Account managers gain insights from every call, including product usage discussions, success metrics, and feature requests The platform ensures consistent follow-through on commitments, identifies relationship-building opportunities, and helps prioritize accounts based on sentiment and engagement patterns, resulting in more strategic account management
Yes, Avoma integrates seamlessly with major CRM platforms including Salesforce, HubSpot, Pipedrive, and others The integration synchronizes meeting data, conversation insights, and follow-up tasks directly to your CRM records, ensuring complete visibility without manual data entry This two-way integration ensures your team can access Avoma insights from within your CRM and maintains consistent data across systems
Yes, Avoma helps with customer onboarding by ensuring consistent process delivery, capturing key information from onboarding calls, and identifying potential issues early The platform helps onboarding specialists maintain visibility across all new customers, track completion of critical setup steps, and share successful onboarding approaches across the team This results in faster time-to-value for new customers and higher implementation success rates
Avoma detects account risks through multi-signal analysis of customer conversations The platform identifies negative sentiment patterns, unresolved problems, competitive mentions, usage challenges, and stakeholder changes that might indicate trouble By aggregating these risk factors across all customer touchpoints, Avoma creates an early warning system that allows for proactive intervention before problems escalate to cancellation risk
What's stopping you from turning every conversation into actionable insights?
