Boost customer retention
Struggling to predict customer churn before it’s too late?
Avoma’s conversation intelligence analyzes customer interactions to uncover risks and opportunities, helping you act before they leave
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Why customer retention suffers
Turn conversations into retention strategies
How Avoma solves your biggest retention challenges
Real-time pipeline analytics
AI flags at-risk accounts using sentiment
Real-time pipeline analytics
Get notified when customers show frustration or disengagement signs
Real-time pipeline analytics
Coach teams with data-backed strategies to improve sticky conversations
Real-time pipeline analytics
Prioritize accounts needing attention with dynamic health metrics
Real-time pipeline analytics
Get real-time insights into who's opening and engaging with follow-ups
The results speak for themselves, so do our customers.
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FAQs about Avoma for retention
Answers to your biggest questions
Avoma spots churn risks by analyzing customer success conversations for negative sentiment patterns, unresolved issues, and declining engagement The platform identifies when customers express frustration, mention competitors, or show hesitation about renewal These early warning signals allow CS teams to proactively address concerns before they lead to cancellation, helping improve retention rates through timely intervention
No, Avoma's setup is designed to be quick and straightforward Most customers can be fully operational within 1-2 business days The platform uses standard calendar and meeting tool integrations that typically take minutes to connect, and CRM integration is streamlined through pre-built connectors The Avoma team provides dedicated onboarding support to ensure smooth implementation and quick time-to-value
Yes. Avoma secures your customer data with end‑to‑end encryption, strict access controls, regular security reviews, and a documented vulnerability process. It’s certified for SOC 2 Type II, ISO 27001, HIPAA, PCI, GDPR, and aligns with EU‑US Privacy Framework.
What's stopping you from turning every conversation into actionable insights?
