Expansion opportunities
Are you missing growth chances in customer conversations?
Uncover untapped revenue with conversation intelligence—spot expansion opportunities and drive account growth effortlessly
Trusted by top customer success teams
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Pain points
You’re losing revenue hidden in customer conversations
Missed expansion signals
Account managers fail to catch subtle cues for upsells or renewals This leads to lost revenue and frustrated customers
Reactive account management
Without real-time insights teams react late to risks or expansion chances hurting retention and growth
Scattered customer data
Insights are buried in notes and CRMs making it hard to track needs and engagement trends
Limited visibility into success gaps
Blind spots in adoption and usage prevent you from identifying where accounts need more value
Inefficient renewal process
Chasing renewals manually leads to delays missed opportunities and last-minute firefighting
Key features
Turn insights into expansion opportunities effortlessly
Real-time pipeline analytics
Avoma analyzes calls and emails to surface expansion signals like product interest
Real-time pipeline analytics
Get instant insights on customer concerns
Real-time pipeline analytics
AI captures and organizes customer discussions
Real-time pipeline analytics
Monitor account sentiment
Real-time pipeline analytics
Update fields
Real-time pipeline analytics
Automate best practices and track success patterns to drive consistent account growth
The results speak for themselves, so do our customers.
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FAQs
Everything you need to know
Avoma detects expansion opportunities by identifying positive signals in customer conversations like use case discussions, growth mentions, and interest in additional features The platform flags when customers talk about scaling their business, adding users, or solving new problems that your product could address These insights help account managers proactively pursue upsell and cross-sell opportunities at the right moment, driving expansion revenue
Yes, Avoma integrates seamlessly with major CRM platforms including Salesforce, HubSpot, Pipedrive, and others The integration synchronizes meeting data, conversation insights, and follow-up tasks directly to your CRM records, ensuring complete visibility without manual data entry This two-way integration ensures your team can access Avoma insights from within your CRM and maintains consistent data across systems
Yes, Avoma works effectively for customer success teams across various industries and company sizes The platform helps CS teams systematically capture customer feedback, identify churn risks early, ensure consistent follow-through on commitments, and share best practices for customer interactions Whether managing high-touch enterprise relationships or more scaled customer success models, the conversation intelligence provides valuable insights to improve retention and expansion
Avoma provides comprehensive renewal insights by analyzing customer success conversations for risk indicators, engagement patterns, and sentiment trends The platform flags accounts showing negative signals (implementation challenges, competitive mentions, usage concerns) while also identifying expansion opportunities within healthy accounts These insights help CS teams prioritize retention efforts, develop targeted intervention strategies, and forecast renewal outcomes more accurately
What's stopping you from turning every conversation into actionable insights?
