Stop guessing Uncover renewal risks early with AI-powered insights from every customer conversation
Identify at-risk accounts before it’s too late
No visibility into churn risks
Without AI-driven insights critical renewal risks go unnoticed until it's too late
Delayed customer health signals
By the time you see red flags in your CRM it's often too late to act
Lack of real-time insights
Manual tracking fails to capture the real sentiment behind customer conversations
Missed expansion opportunities
You're not spotting upsell signals hidden in your customer calls and emails
Subjective decision-making
Gut-based forecasting leads to inaccurate renewal predictions and lost revenue
Scattered customer data
Insights are buried in notes and CRMs making it hard to track needs and engagement trends
Turn customer conversations into renewal insights in real time
Analyze every conversation to identify churn signals before they impact revenue
Track customer sentiment shifts instantly to take proactive action on renewals
Automatically update customer health scores based on AI-powered conversation insights
Spot upsell and cross-sell opportunities from customer conversations without manual effort
Proactively manage renewals with AI-driven alerts and structured workflows
Get a clear
Your renewal forecasting questions, answered
Avoma predicts renewal risks by analyzing customer conversation patterns over time The platform identifies declining engagement, unresolved issues, budget concerns, and other risk factors that emerge in meetings or calls By providing early warning of accounts that may not renew, Avoma gives customer success teams time to develop intervention strategies, address specific concerns, and improve the likelihood of successful renewals
Avoma integrates seamlessly with major CRM platforms, including Salesforce, HubSpot, Pipedrive, and others. The integration synchronizes meeting data, conversation insights, and follow-up tasks to your CRM records, ensuring complete visibility without manual data entry. This two-way sync ensures your team can access Avoma insights from within your CRM and maintains consistent data across systems.
Avoma's renewal forecasting accuracy typically improves standard forecasting methods by 15-25% by incorporating objective conversation data rather than relying solely on subjective rep input The platform identifies early warning signs in customer conversations that human forecasting might miss, resulting in more reliable predictions As with any predictive system, accuracy improves over time as the AI learns your specific customer patterns and risk indicators
Yes, Avoma helps identify expansion opportunities by flagging specific signals in customer conversations like use case discussions, growth mentions, and feature interest The platform recognizes when customers talk about scaling their business, adding users, or solving new problems that your additional products could address This helps account managers proactively pursue upsell and cross-sell opportunities at exactly the right moment