Renewal forecasting

Struggling to predict customer renewals with conversation intelligence?

Stop guessing Uncover renewal risks early with AI-powered insights from every customer conversation

renewal forecasting

Trusted by top Customer Success teams

Renewals slipping through the cracks?

Identify at-risk accounts before it’s too late

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No visibility into churn risks

Without AI-driven insights critical renewal risks go unnoticed until it's too late

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Delayed customer health signals

By the time you see red flags in your CRM it's often too late to act

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Lack of real-time insights

Manual tracking fails to capture the real sentiment behind customer conversations

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Missed expansion opportunities

You're not spotting upsell signals hidden in your customer calls and emails

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Subjective decision-making

Gut-based forecasting leads to inaccurate renewal predictions and lost revenue

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Scattered customer data

Insights are buried in notes and CRMs making it hard to track needs and engagement trends

Predict renewals with confidence

Turn customer conversations into renewal insights in real time

AI-driven risk detection

Real-time pipeline analytics

Analyze every conversation to identify churn signals before they impact revenue

AI-driven risk detection
AI-driven risk detection
Real-time sentiment analysis

Real-time pipeline analytics

Track customer sentiment shifts instantly to take proactive action on renewals

Real-time sentiment analysis
Real-time sentiment analysis
Health score automation

Real-time pipeline analytics

Automatically update customer health scores based on AI-powered conversation insights

Health score automation
Health score automation
Expansion opportunity detection

Real-time pipeline analytics

Spot upsell and cross-sell opportunities from customer conversations without manual effort

Expansion opportunity detection
Expansion opportunity detection
Smart renewal workflows

Real-time pipeline analytics

Proactively manage renewals with AI-driven alerts and structured workflows

Smart renewal workflows
Smart renewal workflows
Renewal insights dashboard

Real-time pipeline analytics

Get a clear

Renewal insights dashboard
Renewal insights dashboard

The results speak for themselves, so do our customers.

FAQs

Your renewal forecasting questions, answered

How does Avoma predict renewal risks?

Avoma predicts renewal risks by analyzing customer conversation patterns over time The platform identifies declining engagement, unresolved issues, budget concerns, and other risk factors that emerge in meetings or calls By providing early warning of accounts that may not renew, Avoma gives customer success teams time to develop intervention strategies, address specific concerns, and improve the likelihood of successful renewals

Which CRMs does Avoma integrate with?

Avoma integrates seamlessly with major CRM platforms, including Salesforce, HubSpot, Pipedrive, and others. The integration synchronizes meeting data, conversation insights, and follow-up tasks to your CRM records, ensuring complete visibility without manual data entry. This two-way sync ensures your team can access Avoma insights from within your CRM and maintains consistent data across systems.

How accurate is Avoma's renewal forecasting?

Avoma's renewal forecasting accuracy typically improves standard forecasting methods by 15-25% by incorporating objective conversation data rather than relying solely on subjective rep input The platform identifies early warning signs in customer conversations that human forecasting might miss, resulting in more reliable predictions As with any predictive system, accuracy improves over time as the AI learns your specific customer patterns and risk indicators

Does Avoma help with expansion opportunities?

Yes, Avoma helps identify expansion opportunities by flagging specific signals in customer conversations like use case discussions, growth mentions, and feature interest The platform recognizes when customers talk about scaling their business, adding users, or solving new problems that your additional products could address This helps account managers proactively pursue upsell and cross-sell opportunities at exactly the right moment

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