For Customer Success Managers

Get more active serving time back with AI-augmented note-taking and automatic CRM updates

Record, transcribe, summarize, and analyze customer conversations at scale with AI.
The end-to-end AI Meeting Assistant for Customer Success Managers.
Schedule a demo
Try Avoma for free

Accelerate your personal KPIs.

Get More Active Customer Serving Time Back

Increase Customer Satisfaction

Drive Product Adoption & Increase LTV

Exceed Your Upsell & Crosssell Goals

Reduce Time for Customer Onboarding

Improve Your Productivity & Effectiveness

Reduce no-shows and prepare instantly before every meeting to ensure you invest your time wisely.

No-Show Reminders

Reduce no-shows for your meetings with automated reminders to participants

Automatically send email reminders to participants so they show up on time or request to reschedule ahead of time. Stop wasting your time waiting for participants to join the call.
Call Agenda Templates

Prepare instantly to ask the right questions every single time with agenda templates

Leverage proven call flows and agendas instead of copying and pasting or thinking about it from scratch every time. Share templates with the team to ensure consistency across the team.

Focus on active listening and participation and still make sure you never miss any customer information.

Automatic Recordings & Transcripts

Never miss any details from sales calls with automatic recordings and transcripts.

Don’t let another important conversation disappear into thin air. You can focus on listening to customer and handling their issues, and not worrying about taking notes.
Speakers & Topics Identification

Listen to calls in less time with key topics & speakers identified automatically.

Gone are the days of just recording calls and not listening to it. Go to specific speakers and topics or search for keywords in transcripts to listen to recordings 4x faster.

Improve your productivity by AI-augmented note-taking to ensure timely CRM updates and data entry.

AI Summarized Notes

Get summarized notes for key topics delivered automatically with AI.

AI will extract summarized notes for key topics like Next Steps, Pain Points, Objections, Competitors, Positive Moments, Questions Asked, etc.
Augmented Notes

Capture detailed notes in less time by highlighting transcript with categories.

AI will never automate 100% of note-taking. With augmented experience, AI takes the first pass, then reps highlight transcript text and capture additional Notes in just a few clicks.

Collaborate and share information instantly with product teams to solve customer’s needs faster.

Share Recording Snippets

Share the voice of the customer instantly with Snippets of key moments.

Create recording snippets in seconds and share a link with the product team to hear customer needs first hand. Ensure important feedback is never lost again.
The Voice of the Prospect

Empower cross-functional teams to learn customer feedback proactively.

Let product and marketing teams search for custom phrases and learn trends of feature requests or objections so they can proactively build the right product and marketing collateral.

Integrate with your favorite tools.

Calendar

Conferencing

Dialer

CRM

Trusted by hundreds of modern organizations.

Get the most out of every customer conversation.

Try unrestricted Avoma for 21 days. It takes a minute to set up your account.
No Credit Card required.