For Customer Success Managers

Get time back to focus on your customers with AI-augmented note-taking and automatic CRM updates

Record, transcribe, summarize, and analyze customer conversations at scale with AI. The end-to-end AI Meeting Assistant for Customer Success Managers.

Accelerate your personal KPIs.

Get More Time for Actually Serving Customers

Increase Customer Satisfaction

Drive Product Adoption & Increase LTV

Exceed Your Upsell & Crosssell Goals

Reduce Time for Customer Onboarding

Improve Your Productivity & Effectiveness

Reduce no-shows and prepare instantly before every meeting to ensure you invest your time wisely.

No-Show Reminders

Reduce no-shows for your meetings with automated reminders to participants

Automatically send email reminders to participants so they show up on time or request to reschedule. Stop wasting your time waiting for participants to join the call.
Call Agenda Templates

Prepare instantly and ask the right questions every single time with agenda templates

Leverage proven call flows and agendas instead of copying / pasting or making it up on the fly. Share templates with the team to ensure consistency across the team.

Focus on active listening and participation and without missing any customer information.

Automatic Recordings & Transcripts

Never miss a detail from customer calls with automatic recordings and transcripts.

Don’t let another important conversation disappear into thin air. You can focus on listening to the customer and handling their issues instead of worrying about taking notes.
Speakers & Topics Identification

Listen to more calls in less time with key topics & speakers automatically identified.

Gone are the days of just recording calls and never listening to them. Go to specific speakers and topics or search for keywords in the transcript to listen to recordings 4x faster.

Improve your productivity by augmenting your note taking with AI to ensure timely CRM updates and data entry.

AI Summarized Notes

Get summarized notes for key topics delivered automatically with AI.

Avoma's AI will extract summarized notes for key topics like Next Steps, Pain Points, Objections, Competitors, Positive Moments, Questions Asked, etc.
Augmented Notes

Capture detailed notes in less time by highlighting the transcript with categories.

Still want to take your own notes? With the augmented note-taking experience, AI is your copilot while you bookmark important moments live or highlight text in the transcript to capture additional notes in just a few clicks.

Collaborate and share information instantly with product teams to solve your customer’s needs faster.

Share Recording Snippets

Share the voice of the customer instantly with Snippets of key moments.

Create recording snippets in seconds and share a link with the product team to hear your customer needs first hand. Ensure important feedback is never lost again.
The Voice of the Prospect

Empower cross-functional teams to hear customer feedback proactively.

Let product and marketing teams search for custom phrases and learn trends of feature requests or objections so they can proactively build the right product and marketing collateral.

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Integrate with your favorite tools.





Avoma integrates with your favorite tools


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