Get full visibility into client conversations with automatic recordings and transcripts.
Don’t let another conversation between your account managers and clients disappear into thin air. Understand and learn from the objective reality about what’s being said in a meeting or call instead of working on assumptions.
AI-Generated Notes
Get AI-generated, summarized notes for all your conversations.
No more relying on manual note-taking apps or on pen and paper. As your consultants go from one call to another, Avoma's AI will automatically extract summarized notes for key topics like Pain Points, Positive Moments, Next Steps, and more – for every single meeting.
Talk Pattern Insights
Learn what’s working and what’s not with trends of topics and talk patterns.
Analyze trends of competing agencies mentioned, objections handled, or specific requests for data-driven and personalized coaching. Learn talk patterns of top reps to coach others accordingly.
Curated Playlists
Coach and onboard faster with curated playlists.
Save the top account managers’ and consultants’ best moments into curated playlists. Let other team members listen to these playlists to ramp up faster vs shadowing live calls.
Search Past Recordings
Empower your team with contextual insights and enable smooth handoffs.
Let the domain experts from your team search for custom phrases in previous calls and listen to specific topics of interests in less time. Ensure your consultants have the most relevant context for a smooth handoff from account managers to the consultants.
Recording Snippets
Share your client’s needs instantly with snippets of key moments.
Create call recording snippets in seconds and share those with the consulting and ops teams to hear your prospect’s needs first hand. Ensure important information is never lost again.
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