For teams outgrowing Fathom

Looking for a Fathom AI alternative built to scale?

Fathom's free notetaker suits solo use. Need governance, call coverage, or coaching? That's a custom Enterprise contract with Fathom. Avoma includes them from day one.

Where Fathom's free simplicity turns into real limits for growing teams

Fathom's free tier suits solo notetaking. Team sharing, coaching, or calls outside a few tools strain it fast. Here's where that happens.

Governance is an Enterprise-only feature

Fathom has no way to restrict who can see specific call recordings unless you move to its custom-priced Enterprise plan. That's a compliance gap for any team handling sensitive customer conversations across departments.

SSO and SCIM cost extra, a lot extra

Single sign-on and SCIM provisioning only exist on Fathom's Enterprise tier, priced by custom quote. Team and Business customers have no SSO option at all, no matter how many seats they buy.

Mac and Windows only

Fathom's desktop app only runs on Mac and Windows computers. No Chromebook, no Linux, no tablet, no mobile app. Its new bot-free capture mode is Mac only right now, with Windows support still "coming soon."

Phone calls and webinars go uncaptured

Fathom only joins meetings on Zoom, Google Meet, and Microsoft Teams with a standard link. Phone calls, webinars, and breakout rooms are blind spots on every plan, including Business.

One meeting at a time

Fathom can only record a single meeting at once. When two calls overlap, which happens constantly for reps and CS managers running back-to-back schedules, one of them goes unrecorded.

No uploads for past calls

Need to analyze a call recorded elsewhere, an archived customer conversation, or a recording from another tool? Fathom can't ingest it. Live meetings only, and only on its three supported platforms.

Coaching and CRM depth cost extra

AI scorecards, coaching metrics, Deal View, and CRM field-level sync all sit behind Fathom's Business plan. On Team, you get notes. Everything past that is a plan upgrade away.

Why teams outgrow Fathom and move to Avoma

Recording tools coverage

Capture every conversation, not just Zoom, Teams, or Meet

If your customer conversations happen outside the limited set of conferencing tools Fathom supports, Avoma has you covered. In addition to Zoom, Google Meet, and Microsoft Teams, Avoma automatically records and transcribes conversations across platforms like Webex, GoTo Meeting, Aircall, Dialpad, Highfive, and more.

Mobile and in-person recording

Records meetings Fathom's desktop app can't reach

Avoma's iOS and Android apps record in-person meetings offline and sync automatically once you're back online. Fathom's app only runs on Mac and Windows computers, with no mobile option at all.

Recording governance

Governance controls without the Enterprise tax

Avoma lets admins define organization-wide recording and consent policies that are automatically applied across the team, with member-level overrides when needed. Choose the consent model that matches your compliance requirements (informed, requested, or required) without managing settings meeting by meeting.

2-way CRM sync

CRM sync without the Business-plan upgrade

Avoma connects natively to Salesforce, HubSpot, Zoho, Pipedrive, and more, writing deal data straight back into your CRM through Smart Category mapping and rule-based automations. It's included from the Startup plan, no upgrade required.

Coaching and scorecards

AI coaching built on real sales frameworks

Score every call against MEDDIC, MEDDPICC, SPIN, BANT, or your own custom framework, with talk ratio, talk speed, filler words, and patience tracked automatically. Review any of it from your phone.

Revenue forecasting

Forecasting Fathom simply doesn't offer

Aggregated forecast categories, segmented submissions by region or product line, weighted pipeline metrics, and a full submission history, all built into Avoma. Forecasting isn't part of what Fathom does.

AI copilot

One AI copilot Ask Fathom still can't match

Ask Avoma answers questions across meetings, deals, accounts, and pipeline activity, with source citations so you know exactly what it pulled from. Fathom's own "Ask Fathom" is limited to in-call Q&A on paid plans, with account-wide search still in beta.