Unlock hidden insights from outbound calls to improve objection handling and conversion rates.
Automatic Recordings & Transcripts
Get full visibility into cold calls with automatic recordings and transcripts.
Don’t let another outbound cold call disappear into thin air. Understand the objective reality about what’s being said in a call instead of getting someone’s opinion.
Speakers & Topics Identification
Listen to calls in less time with key topics & speakers automatically identified.
Gone are the days of just recording calls and never listening to them. Go to specific speakers and topics or search for keywords in the transcript to listen to recordings 4x faster.
Identify winning talk patterns of your top SDRs and coach others in less time compared to shadowing live calls.
Topic Trends & Talk Pattern Insights
Learn what’s working and what’s not with topic and talk pattern trends.
Analyze trends of competitor mentions, objections, or feature requests for data-driven and personalized coaching. Learn talk patterns of top SDRs to coach others accordingly.
Curated Playlists
Coach and onboard SDRs faster with curated playlists of your top SDRs’ best talk tracks.
Save the top SDRs’ best moments like objection handling, booking a meeting, etc. into curated playlists. Let other SDRs listen to these playlists to ramp-up faster vs shadowing live calls.
Foster collaboration between SDR and AE teams to drive seamless account handoffs.
Recording Snippets
Share your prospect’s needs using Recording Snippets of key moments.
Create call recording snippets in seconds and share those with the AE team to hear your prospect’s needs first hand. Ensure important information is never lost again.
Search Past Recordings
Empower AEs to learn your prospect’s needs and goals proactively.
Let AEs search for custom phrases in previous calls, and listen to specific topics of interests in less time. Ensure AEs have the most relevant context for a smooth handoff from SDR to AE.
Boost SDRs’ productivity by augmenting their note-taking with AI to ensure timely CRM data entry.
AI Summarized Notes
Get AI-generated summarized notes for key topics without fail.
Avoma's AI will automatically extract summarized notes for key topics like Next Steps, Pain Points, Objections, Competitors, Positive Moments, Questions Asked, etc. – for every single call.
Augmented Notes
Capture detailed and structured notes for custom categories in less time.
No AI can ever automate 100% of your note-taking. With our augmented note-taking experience, reps can highlight transcript text to capture detailed and structured Notes in just a few clicks.
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