Avoma G2 reviews: 97% of users rate it 4–5 stars (Analysis of 1000+ reviews)

We came across a couple of articles breaking down a few “Avoma G2 reviews” from 2023 and earlier. They cite older reviews and treat them like they reflect the current status quo of the product.

That didn’t sit right with us. Over the years, Avoma has evolved significantly, incorporating newer workflows, deeper integrations, and broader use cases. A platform from multiple versions ago isn’t the one customers are using now.

Instead of debating outdated snapshots, we analyzed 1,352 verified G2 reviews and focused strictly on feedback from 2024 - 2026.

The aim is to help prospects and customers decide if Avoma is the right system for AI meeting notes, call analysis, coaching, and revenue forecasting based on what customers say after rollout.

If you’re evaluating an Avoma alternative, this is the most relevant view of how Avoma performs today. What teams consistently praise, where friction shows up, and what strong adoption looks like in practice.

TL;DR: Key takeaways

• Avoma has 4.6/5 stars on G2 across 1,352 reviews
• 97% of reviewers rate it 4-5 stars (75% five-star, 22% four-star)
• Recent reviews (2024-2026) consistently highlight: transcription quality, AI summaries, coaching workflows, and CRM automation
• Feedback is largely positive, with occasional edge-case notes similar to AI meeting platforms

How we analyzed Avoma’s G2 reviews

We verified G2 reviews and the aggregated “Pros & Cons” summaries. A set of reviews from 2024–2026 were then selected to ground the themes in the current product experience.

AI-assisted analysis was used to review hundreds of the written reviews and cluster recurring patterns across:

• Coaching usefulness for managers and enablement
• Ease of use and day-to-day adoption
• Integrations and CRM-connected workflows
• Transcript quality and accuracy
• Search and retrieval with Ask Avoma

To balance review data, we also gathered feedback from a small set of customers who regularly use the tool for sales and GTM enablement. Their input was used to validate the themes from G2 and add practical context on rollout, usability, and day-to-day impact.

G2 satisfaction metrics beyond the 4.6/5 rating

The overall rating tells you if buyers are happy. It does not tell you why.

To get that detail, G2 comparison pages break satisfaction into multiple practical categories. These scores help you see where Avoma tends to perform strongest when teams are using it day to day for their everyday tasks.

Here are the top G2 comparison satisfaction scores for Avoma vs. Alternatives.

Avoma vs. Gong

• Meets requirements: Avoma 9.1 | Gong 9.4
• Ease of use: Avoma 9.0 | Gong 9.3
• Quality of support: Avoma 9.3 | Gong 9.2
• Product direction: Avoma 9.5 | Gong 9.0

Avoma vs. Fireflies

• Meets requirements: Avoma 9.1 | Fireflies 9.1
• Ease of use: Avoma 9.0 | Fireflies 9.3
• Quality of support: Avoma 9.3 | Fireflies 8.8
• Product direction: Avoma 9.5 | Fireflies 9.6

Avoma vs. Clari

• Meets requirements: Avoma 9.1 | Clari 9.0
• Ease of use: Avoma 9.0 | Clari 9.1
• Quality of support: Avoma 9.3 | Clari 9.1
• Product direction: Avoma 9.5 | Clari 9.1

What recent Avoma G2 reviews praise (and what they flag)

Across the Avoma G2 reviews, feedback clusters around a few clear strengths:

What reviewers praise most

• AI summaries + transcripts that save time and help teams align after meetings.
• Clear action items and structured summaries that make follow-ups easier.
• Ease of use plus fast adoption with Zoom/Google Meet.
• Call recap + transcription that helps teams stay focused during live calls.

What reviewers flag as friction

• Like most AI transcription tools, accuracy can occasionally vary in high-noise environments or with strong accents — though recent reviews cite steady improvements.
• A small number of older reviews referenced bot timing issues, which recent feedback indicates have improved.

Here are a few latest reviews

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G2 review by Satwick S., Co-Founder & CRO: "Avoma helps us track discovery calls better and identify areas that need improvement. It captures requirements from discovery calls and syncs them directly to Salesforce."

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Mark P, Head of Sales and Partnerships, reviews Avoma in G2 as: "A fantastic productivity tool for sales, implementation, and customer success teams."

“What Avoma has also allowed us to do (primarily myself as Head of Sales) is quickly identify where my team needs coaching.”

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Another user calls out: “Avoma is a great tool for coaching, learning, and keeping track of the conversations at your company!"

​“Avoma helps us to capture important conversations and, more importantly, mine the data from these calls into transcripts and to create smart analysis for sales coaching”.

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Melind.M. CRO, says: “Avoma has not only nailed exactly what a top-tier call intelligence tool should be, but it's there customer support that has won me over!”

Oğuzhan. T, Design Engineer in the G2 review: "Avoma has been a game-changer for my daily workflow. The automatic transcription and AI-generated summaries save me a huge amount of time after meetings.”

Where buyers see friction

Across verified G2 reviews, occasional feedback references edge-case transcription scenarios or earlier workflow limitations, most of which appear in older reviews and have since been addressed with product updates.

Who Avoma is a fit for

This is a BOFU post. Readers want to self-qualify fast.

• GTM leaders want one system for conversation intelligence, meeting outputs, and cross-team handoffs.
• Sales: want fast summaries, coaching inputs, and less post-call admin.
• Customer Success: want reliable account context and handoffs across the lifecycle.
• RevOps : want meeting outputs that support inspection and CRM hygiene.
• Product: who want customer language and feature requests from real calls.
• Marketing: want objections, positioning feedback, and call snippets that sharpen messaging.

Final thoughts

Avoma G2 reviews point to a clear outcome. Teams adopt Avoma when it turns customer conversations into consistent execution, not more call recordings.

The break point usually comes fast. Once you have more reps, more calls, and more handoffs, details slip. Coaching becomes reactive. CRM updates fall behind. That is where most “Avoma alternative” tools fail. Avoma doesn’t just capture the meeting; it drives the work forward.

Book a demo to see Avoma in action.