
2025 was the year revenue teams stopped experimenting with AI and started building with it.
Growth models were rebuilt for a tighter market: CS workflows were streamlined, forecasts got sharper, and sales cycles shortened, even as teams stayed lean. What emerged wasn’t just efficiency, but momentum leaders want to carry into 2026.
So we asked 300+ CROs, GTM leaders, and founders one direct question: What one word defines 2025 for you and why?
The responses reflected concrete shifts on the ground: weekly retros to fix a broken sales process, months of simplification in a global payments workflow, recruiting rebuilt with AI at the center, and similar recalibrations across sales, CS, and RevOps. Here’s how revenue leaders defined the year.
Across hundreds of responses, leaders agreed: 2025 rewarded teams that executed consistently, celebrated small wins, and simplified their workflows. Momentum wasn’t luck, it was engineered through discipline and clarity.

“Let’s call 2025 the year of momentum for me. Our new sales process was a disaster at first. But we started talking through what worked every single week, and things slowly started to click. The team got excited about the tiny victories, and that’s what carried us through the rough patches. It turns out you don’t need a home run. Just keep hitting singles. That’s the real way to get unstuck.”
— Yarden Morgan, Head of Growth Marketing, Imagen

“This year, I’m focused on simplification. At Finofo, we handle global payments which can get messy. We spent months cleaning up just one workflow, and it changed way more than we expected. Customers had fewer problems and our team could move faster. It even showed us how to expand. Simplification isn’t a magic bullet, but it’s helped us grow for real in a crazy market.”
— Sreekrishnaa Srikanthan, Head of Growth, Finofo

“Pushing Avoma into a new growth phase — not incremental progress, but transformative leaps. From refining GTM alignment and leadership structure to scaling product-led revenue and deepening customer adoption, 2025 feels like the year when multiple years of groundwork finally accelerated into visible, compounding momentum.”
— Aditya Kothadiya, CEO, Avoma
Momentum and simplification were core themes echoed across hundreds of CRO and GTM leader submissions. Leaders leaned into the idea that consistent fundamentals outperform flashy reinventions and that operational clarity compounds.
A dominant theme from this year’s submissions was strategic precision; cutting noise, tightening forecasting, and grounding decisions in financial truth. Leaders are allocating resources surgically and demanding defensible, metric-driven decisions.

“Clarity. Because in 2025, the gap between companies that understand their financial reality and those flying blind has become existential. The deal was there. The clarity wasn’t. In 2025, you can’t afford to guess your numbers anymore.”
— Maurina Venturelli, Head of GTM, OpStart

“Compression. I picked this word because 2025 pushed everything into shorter cycles, leaner teams, and way more accountability. I’ve had to cut ramp-up times, tighten feedback loops, and deliver more impact with fewer people and resources.”
— Marcin Pieńkowski, Head of Salesforce, Think Beyond
Hundreds of leaders echoed the same idea: success in 2025 came from precision, intentionality, and financial clarity. With tighter budgets and volatile demand, every decision must tie back to measurable revenue impact.
A recurring pattern in the dataset was the shift from overwhelming dashboards to actionable insight. Leaders aren’t trying to see everything, they’re trying to see what matters. Integration and smart automation became the enablers.

“The word I’d choose for 2025 is ‘Signal.’ I’m switching focus to cutting through the noise to find the handful of actual insights that will help us grow.”
— Nirmal Gyanwali, Founder & CMO, WP Creative

“I’m calling 2025 the year of efficiency. We spent last year automating whatever we could… Small, consistent workflow changes freed up our entire year.”
— Cyrus Partow, Founder, ShipTheDeal
The broader contributor pool overwhelmingly highlighted integration as the antidote to revenue leakage. When systems talk to each other, cycles get shorter, friction disappears, and teams finally operate as one connected ecosystem.
If one theme dominated the submissions, it was resilience, as an active, dynamic capability. Leaders emphasized adaptability, rapid pivots, real-time strategy shifts, and the ability to rebuild fast.

“Uncertainty. 2025 has been the most uncertain year in the industry since 2009… each month felt like going into a rollercoaster blindfolded.”
— Holly Andrews, Managing Director, KIS Finance

“If I had to choose one word to define my 2025, I would choose ‘resilience.’ Economic uncertainty forced us to rebuild from scratch, adopting AI-driven software. Resilience doesn’t just ensure survival. It drives sustainable growth.”
— David Magnani, President & Managing Partner, M&A Executive Search

“Stepping into the AI industry at Avoma after years in digital marketing challenged me to see growth through a new lens. The biggest insight was about evolving how we think, learn, and collaborate to create real impact in this fast changing AI landscape."
— Jayraj Berde, Director of Revenue Operations, Avoma
Many leaders across the dataset stressed that the companies winning in 2025 aren’t the ones with perfect plans, they are the ones capable of rewriting their plan mid-week and executing immediately.
Contributors repeatedly emphasized that go-to-market excellence is becoming more exact, more aligned, and more metrics-driven. Growth is no longer about doing more, it’s about doing the right things with extreme focus and measurable impact.

“Adaptability - Although the first LLMs started in 2023 and 2024, this year has been the year of adoption and changing the environment completely. To us, more senior leaders, 2025 has been the year of adapting to the change and using it to our advantage.”
— Michal Kierul, CEO, InTechHouse

“2025 has been the year of precision in every decision in revenue, from pipeline forecasting to customer engagement, demanding sharper focus and cleaner data. In a market where growth feels tighter and buyer intent shifts faster, success now comes from precision in execution, not expansion in effort.”
— Malcolm Baracho, Director of Operations, OSP Labs

"Alignment.
In 2025, it will be the year of alignment: Alignment between marketing, sales, and RevOps, but also alignment between people and the technology that drives them. The companies that are winning today are not necessarily the loudest; they are the companies where their data, their teams, and their goals speak the same language at the right time.”
— Gianluca Ferruggia, General Manager, DesignRush

“My word for 2025 is "focus." In a year filled with AI noise and shifting markets, staying laser-focused on meaningful metrics and long-term customer relationships has been the difference between chasing trends and building real, sustainable growth."
— Brandon Batchelor, VP Sales and Strategic Partnerships, ReadyCloud

“Relentless. Because in a space where customer use cases evolve by the week and AI reshapes the way revenue teams operate in 2025 and beyond, 2025 demands a relentless commitment to stay ahead - relentless in learning, in adapting, and in meeting customers exactly where their workflows are moving, not where they've been.”
— Dave Williams, VP Sales, Avoma
The broader dataset reinforced this shift: precision, alignment, and focus aren’t optional anymore, they’re the new definition of scale.
Hundreds of leaders highlighted human connection, trust, and message clarity as differentiators in a market crowded with AI-generated content. Great marketing in 2025 needs to feel unmistakably right.

“My word of the year is "OBVIOUS." That's how good your marketing should be. When your ideal customer sees your ad, watches your video, or visits your website, it should be overwhelmingly obvious that you're an ideal fit for each other. They should feel it in their guts. It should be magnetic. That's the new benchmark.
There was a time when you being good enough was good enough, but with AI slop bringing the worst of the market up to what used to be average, those for whom average was good enough need to now be reaching for greatness...because that's going to be the new average.”
— James Archer, Strategic Brand & Positioning Consultant, C-Suite Advisors
The dataset shows a strong shift toward customer understanding, empathy, and trust. Retention, advocacy, and human-centered experiences are becoming the most reliable revenue engine, especially in subscription models.

“2025 has been about reigniting curiosity and setting up the foundation for success in 2026.”
— Ruth Rasalingam, GTM Enablement Manager, Wisedocs
High-performing revenue teams didn’t move faster in 2025 because they had more resources. They moved faster because they ran on clarity and discipline. They simplified the workflows that mattered most, tightened forecasts, and watched deals and renewals more closely so they could respond before momentum slipped.
Across roles and industries, leaders came back to the same idea: Decide what matters, cut what does not, and keep your systems and teams aligned around a few simple motions that work.
That’s the playbook 2025 leaves behind and the advantage it creates for 2026.
So what’s the first concrete change you’ll make to how your team sells, renews, or supports customers in 2026?


