Privacy-focused AI meeting transcription with enterprise-grade governance

Avoma transcribes meetings automatically and applies your organization's access rules to every transcript, recording, and AI-generated summary — without relying on individual users to manage their own settings. Internal meetings default to Private. Admins control what gets recorded, who sees it, and whether users can change those defaults. That combination is what separates Avoma from tools that give you transcription but leave governance to chance.

Avoma gives admins centralized control over recording defaults, meeting visibility, and access policies for the entire organization. Crucially, admins can lock those settings so individual users cannot override them. This means your privacy standards are enforced consistently — whether a rep is recording a customer call, a manager is running a performance review, or an executive is in a board discussion.

No. Avoma's access model explicitly blocks admins from viewing Private meetings they weren't part of, unless the meeting owner has shared it with them directly. A sales manager cannot pull up a rep's private call. An IT admin cannot browse HR conversations. That restriction is by design, not by configuration — it cannot be switched off at the admin level.

Avoma sends automated consent notifications to all participants before a meeting is recorded, covering GDPR, US federal, and state-level two-party consent requirements. This runs automatically; organizers don't have to remember to disclose recording on every call, and organizations don't have to build manual processes to stay compliant across jurisdictions.

Yes. Avoma's Primary Team visibility setting restricts access to a specific team rather than the whole organization — useful where different business units handle different categories of sensitive data. A clinical team's calls stay within that team. A regional sales team's pipeline conversations don't bleed into other regions. If a user hasn't been assigned to a team, Avoma defaults that meeting to Private automatically rather than leaving it exposed.

Avoma holds SOC 2 Type II certification — an independent audit of security controls sustained over time, not a one-time snapshot. GDPR compliance is built into the product, with consent mechanisms, data deletion rights, and a Data Processing Addendum available for enterprise customers. SOC 2 reports are available through the Avoma Trust Center for procurement and security review.

No. Avoma employees have no access to your organization's data by default. Access can only be granted voluntarily by an admin — typically to allow Avoma's support team to investigate a specific issue — and can be revoked immediately after. This means your meeting content is not visible to Avoma for any purpose unless your admin explicitly opens that access.

Avoma admins can lock org-wide recording and visibility defaults so that individual users cannot change them in their personal settings. This matters because most governance failures in meeting tools happen at the user level — someone forgets to set a meeting to Private, or shares a recording without thinking. Avoma removes that dependency. The policy runs at the organization level, and locking it means it stays there.