Avoma achieves ISO/IEC 42001:2023 certification for responsible AI management

As AI becomes more embedded in business operations, clear governance around how these systems are developed, managed, and used is increasingly important.

At Avoma, we’ve taken a structured approach to that responsibility by aligning our AI management practices with an internationally recognized standard.

Avoma has achieved ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System (AIMS).

What is ISO/IEC 42001?

ISO/IEC 42001:2023 is the international management system standard specifically designed for artificial intelligence.

It defines requirements for establishing, implementing, maintaining, and continually improving an AI management system.

Traditional security standards remain important for information security, but AI adds considerations such as bias, transparency, human oversight, continuous learning, and ethical considerations.

ISO/IEC 42001 provides a structured management framework for addressing those AI-specific risks and responsibilities.

Unlike a certification for a specific AI model or feature, ISO/IEC 42001 focuses on the management system surrounding AI: how an organization identifies risks, defines accountability, and improves its AI management practices over time.

Why Avoma pursued ISO/IEC 42001

As AI becomes more embedded in business operations, organizations need a structured way to govern how they develop, manage, and use it.

For Avoma, pursuing ISO/IEC 42001 formalized that approach and validated our AI management practices against an internationally recognized standard.

Achieving ISO/IEC 42001 certification is an important step in our goal to build Avoma as a privacy-first AI meeting assistant. As customers rely more on AI across their workflows, protecting their data and maintaining strong standards for security, privacy, and AI governance is our top priority.

— Aditya Kothadiya, CEO and Co-founder, Avoma

What ISO/IEC 42001 certification means for Avoma

ISO/IEC 42001 certification confirms that Avoma’s Artificial Intelligence Management System has been assessed against the standard’s requirements. For customers, it provides added assurance around how Avoma approaches AI governance and risk.

Avoma's commitment to transparency and security

ISO/IEC 42001 builds on Avoma’s existing security and privacy practices by formalizing a management approach specifically for AI.

• SOC 2 Type II — Demonstrating controls for security, availability, and confidentiality.
• GDPR — Supporting the protection and responsible handling of personal data.
• HIPAA — Supporting the protection of health-related information.

Avoma also encrypts customer data at rest and in transit and provides controls for recording consent, meeting privacy, and access.

These commitments extend into how Avoma handles meeting and conversation data. Customer data is encrypted at rest and in transit, while recording consent, access, and meeting privacy controls help organizations manage who can record, view, and share sensitive conversations.

These are also some of the core areas organizations should evaluate when assessing AI notetaker privacy and security.

The same principles apply to conversation intelligence security, where access controls, consent, data handling, and privacy policies become critical.

You can check our certifications, security controls, and compliance documentation in our dedicated Security and Compliance Center.

What comes next

ISO/IEC 42001 certification is an important milestone for Avoma, but the standard itself is built around continual improvement.

As we continue to develop Avoma’s AI capabilities, our AI management system will evolve with them.

By adhering to ISO/IEC 42001, we’re reinforcing our commitment to building AI with the governance, accountability, and controls companies should expect from a privacy-first AI meeting assistant.

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