In this episode, Aditya and Yaag discuss how despite the plethora of SaaS tools available today, customers still end up having broken experiences. They discuss what it means to really solve for the customer, with an all-in-one approach.
The philosophy behind 'why we take an all-in-one approach"
The unconventional wisdom that truly helps startups in their early stages
Learning from customer workflows
Why solving for workflows is important for SMB and mid-market
All-in-one doesn't mean several problems randomly
All-in-one isn't solving for different customers, but adjacent problems of your core customers
Example 1: Solving for meeting workflows
Visionary, evolutionary and expansionary approaches to solving customer workflows
The scope of best-in-breed solutions
The art is in identifying the 20% pains that impact 80% of the outcome
The philosophy goes beyond software platforms